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  1. Backdrop Express
  2. FAQs
  3. Payment / Checkout Issues

Payment / Checkout Issues

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  • I am getting a "Gateway Response Error" When Trying to Place an Order
  • I'm trying to place an order, but it says "Rates Unavailable".
  • I am tax exempt. What should I do?
  • My gift certificate isn't working. What should I do?
  • Do you accept purchase orders?
  • My credit card was charged more than once, what can I do?
  • When will my card be charged?
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