I shipped my return. When will I get my refund/credit?

Please allow 2-3 weeks for processing after your item has been received by our returns department. You will be notified via email as soon as your return has been processed.

If you are under a time-constraint or are waiting to order a replacement item, please contact our customer care department via email customerservice@backdropexpress.com and we will do our best to expedite your refund/credit if possible.